Overview
Setting up IPTV on your iOS device is straightforward thanks to excellent apps available on the App Store. We recommend IPTV Smarters Player for its user-friendly interface and robust features. Keep in mind that app availability can change; alternatives include iPlayTV, IPTVX, and iSTB Player.
What you'll need
- iPhone or iPad running iOS 15 or later
- Stable Wi-Fi or 4G/5G cellular connection
- Neo4K credentials from your welcome email
- 5–10 minutes of your time
1 Open App Store
From your device's home screen, find and tap the App Store icon to open it.
2 Search for a Player
Tap the 'Search' tab at the bottom, then search for "IPTV Smarters Player" or try alternatives like iPlayTV, IPTVX, or iSTB Player.
Tip: Look for apps with good ratings and recent updates. The official IPTV Smarters Player is usually at the top of search results.
3 Install
Tap the 'Get' button (or cloud icon if previously downloaded). You may need to authenticate with Face ID, Touch ID, or your Apple ID password.
4 First-run Permissions
Open the app and allow Local Network access when prompted. This permission is essential for IPTV streaming.
⚠️ If you missed the permission prompt:
- 1. Open Settings app
- 2. Scroll down and find your IPTV app
- 3. Tap on the app name
- 4. Toggle Local Network to ON
5 Log in with Xtream Codes API
Choose "Login with Xtream Codes API" option and enter your Neo4K credentials carefully.
Credentials Table Example
| Field | Your Value |
|---|---|
| Username | your_username |
| Password | your_password |
| Server/Portal URL | http://server.example.com:8080 |
6 Start Streaming
The app will download your channel list and EPG data. This usually takes 1-2 minutes. Once complete, you're ready to start watching!
Success! Your channels and EPG should now be loading. The first load may take a moment depending on your connection speed.
📺 Optional: AirPlay to Apple TV
Stream your IPTV content to Apple TV or other AirPlay-compatible devices:
From IPTV App
- 1. Start playing a channel
- 2. Look for the AirPlay icon 📤
- 3. Select your Apple TV
Control Center Method
- 1. Open Control Center
- 2. Tap "Screen Mirroring"
- 3. Choose your Apple TV
Best Performance: Use 5 GHz Wi-Fi for both your iOS device and Apple TV. AirPlay quality depends on your network speed.
💡 Tips for Smooth Playback
Low Power Mode
Turn off Low Power Mode for best streaming performance. This prevents iOS from limiting app performance.
Low Data Mode
Disable Low Data Mode in Wi-Fi settings to prevent quality reduction and buffering issues.
Background App Refresh
Keep this ON for your IPTV app to ensure EPG updates and smooth channel switching.
Network Connection
Use Wi-Fi when possible. On cellular, ensure sufficient data and strong 4G/5G signal.
Local Network Permission
This must be enabled in Settings → [App Name] → Local Network for proper IPTV functionality.
VPN Considerations
Private Relay/VPN may affect streaming. Toggle off if issues occur, or try a reputable VPN if ISP throttles.
🔧 Troubleshooting
Login fails or "Invalid credentials"
- • Double-check for typos in username, password, and server URL
- • Remove any extra spaces before or after credentials
- • Ensure server URL includes correct protocol (http:// or https://)
- • Verify credentials in your welcome email
- • Contact support if credentials are confirmed correct
Black screen or constant buffering
- • Force quit the app and restart it
- • Restart your iOS device
- • Check Local Network permission is enabled
- • Try switching player decoder (Hardware/Software) in app settings
- • Test different channels to isolate the issue
Works on Wi-Fi but not cellular
- • Your carrier may block IPTV traffic
- • Try using a VPN on cellular data
- • Check if you have sufficient data allowance
- • Test with different APN settings (advanced)
- • Contact your carrier about streaming restrictions
No channels or EPG loading
- • Look for "Refresh" or "Update" option in app settings
- • Delete and re-add your account profile
- • Check if your subscription is active
- • Wait longer - initial load can take several minutes
- • Try logging out and back in
No sound on AirPlay
- • Check iPhone/iPad is not muted or on silent mode
- • Verify Apple TV volume and audio output settings
- • Try disconnecting and reconnecting AirPlay
- • Check TV/receiver audio input selection
- • Test other apps with AirPlay to isolate the issue
❓ Frequently Asked Questions
Which iOS versions are supported?
Most IPTV apps work on iOS 15 and later. Some apps may support iOS 14 or earlier, but iOS 15+ is recommended for the best experience with modern features and security updates.
Do I need M3U or Xtream Codes?
Neo4K supports both M3U playlists and Xtream Codes API. We recommend using Xtream Codes for better EPG support, easier setup, and additional features like VOD and catch-up TV.
Can I watch in Picture-in-Picture mode?
Picture-in-Picture (PiP) support depends on the IPTV app you choose. Many modern IPTV apps for iOS support PiP functionality, allowing you to watch content while using other apps.
Does IPTV work over cellular data?
Yes, IPTV works over cellular data (4G/5G), but streaming quality depends on your data plan, network coverage, and carrier restrictions. Wi-Fi is recommended for HD/4K content to avoid data charges.
How do I remove my profile from the app?
Most apps allow you to delete profiles in Settings or Account Management sections. Look for options like "Delete Account", "Remove Profile", or "Sign Out". Some apps may require you to delete and reinstall for complete removal.
Is Neo4K affiliated with IPTV player apps?
No, Neo4K is not affiliated with any third-party IPTV player applications. We recommend apps based on user experience, compatibility with our service, and community feedback, but we don't develop or control these apps.