Overview
On LG webOS TVs, you install an IPTV player directly from the LG Content Store and sign in with your Neo4K Xtream Codes credentials (Server URL, Username, Password) or M3U playlist if the app supports it.
App availability varies by region, free apps may show ads, and some apps require a small one-time activation fee separate from your Neo4K subscription.
What you'll need
- LG TV with webOS 4.0+ (webOS 5.0+ recommended for best app selection)
- Neo4K Xtream Codes credentials (and optional M3U/XMLTV URLs from welcome email)
- Stable internet (prefer Ethernet or 5 GHz Wi-Fi near router)
- 5–10 minutes + LG account for Content Store access
1 Install from LG Content Store
Common Installation Steps
- 1 Press Home button on your Magic Remote → open LG Content Store
- 2 Search for "IPTV Smarters Player" or "IBO Player"
- 3 Select app → Install → Open
A Method A: IPTV Smarters Player
Xtream Codes Login
- 1 Open app → Add User → choose "Login with Xtream Codes API"
- 2 Enter Server/Portal URL, Username, Password from Neo4K welcome email
- 3 Name the profile (e.g., "Neo4K") → Add User
- 4 First sync takes 1–3 minutes, then access Live TV, Movies, Series
Tip: If groups look empty, pull to refresh or re-login. Ensure TV date/time and DNS settings are correct for best performance.
B Method B: IBO Player (Device Activation)
⚠️ Important Note
IBO Player may charge a small one-time license fee for device activation. This fee is separate from your Neo4K subscription and goes to the app developer.
Device Activation Flow
- 1 Open IBO Player → note the Device ID (+ sometimes MAC address) shown on first launch
- 2 On phone/PC, visit the app's official activation portal (follow on-screen instructions in the app)
- 3 Enter Device ID (+ MAC if requested) and upload playlist or enter Xtream Codes
- 4 Return to TV → Refresh/Reload in IBO Player → content appears
App Comparison
| App | Login Types | EPG/Logos | Cost | Notes |
|---|---|---|---|---|
| IPTV Smarters | Xtream/M3U | Yes | Free/ads | Simple UI, fast setup |
| IBO Player | Xtream/M3U upload | Yes | One-time license | Requires web activation |
📅 Optional: EPG & Channel Logos
If the app supports it, you can enhance your TV guide with EPG data and channel logos:
| Field | Example (Placeholder) | Purpose |
|---|---|---|
| XMLTV EPG URL | https://example.com/epg.xml | TV guide data |
| Channel Logos | Use M3U logos | Channel icons |
EPG Time Offset: If guide times are shifted, look for EPG time offset settings in the app to correct timezone differences.
🌐 Network Tips
Connection Priority
Prefer wired Ethernet to the TV. If using Wi-Fi, use 5 GHz band and position TV near the router for best performance.
DNS Settings
If channels fail to load, disable ISP "smart" DNS or manually set DNS to 8.8.8.8 / 1.1.1.1 in TV network settings.
Restart Sequence
For connection issues: reboot TV first, then router, then modem (in that order). Wait 30 seconds between each restart.
Picture Processing
Turn off heavy picture processing modes (motion smoothing, noise reduction) that can add latency and affect streaming quality.
🔧 Troubleshooting
App not in Content Store
- • Regional limitations may restrict app availability
- • Try switching your LG account region in TV settings
- • Search for the alternative app (IPTV Smarters vs IBO Player)
- • Check if your webOS version is compatible (4.0+ required)
Login fails
- • Double-check credentials exactly as provided in welcome email
- • Verify portal URL includes correct protocol (http:// or https://)
- • Ensure stable internet connection
- • Check TV's DNS settings (try 8.8.8.8 / 1.1.1.1)
- • Verify your Neo4K subscription is active
No channels / empty groups
- • Force refresh/sync in app settings or pull to refresh
- • Delete and re-add user profile in the app
- • Check TV's date and time settings are correct
- • Wait a few minutes for initial channel list download
- • Try switching to a different server if available
Buffering or stuttering
- • Use Ethernet connection instead of Wi-Fi if possible
- • Connect to 5 GHz Wi-Fi band and move TV closer to router
- • Close background streaming apps on TV
- • Reduce TV picture processing (motion smoothing, etc.)
- • Try different DNS servers (8.8.8.8 / 1.1.1.1)
- • Test with different channel or lower quality stream
IBO activation not working
- • Double-check Device ID and MAC address are entered correctly
- • Wait a few minutes after web activation before reloading TV app
- • Try restarting the IBO Player app on TV
- • Ensure you're using the official activation portal
- • Contact the app developer if activation continues to fail
Audio/video out of sync
- • Look for "match frame rate" or "auto frame rate" toggle in app settings
- • Try switching player engine in app settings (if available)
- • Disable motion smoothing and other picture processing on TV
- • Check for app updates in LG Content Store
- • Try restarting both the app and the TV
❓ Frequently Asked Questions
Which webOS versions are supported?
Most IPTV apps work on webOS 4.0+, but webOS 5.0+ is recommended for the best performance and app availability. Check your TV's software version in Settings → General → About This TV.
What if the app isn't available in my region?
App availability varies by region in the LG Content Store. Try switching your LG account region in TV settings, or search for the alternative app (IPTV Smarters Player vs IBO Player) as one may be available when the other isn't.
Do these apps cost money?
IPTV Smarters Player is typically free (may show ads). IBO Player may require a small one-time license fee for device activation, which is separate from your Neo4K subscription and goes to the app developer.
How do I activate IBO Player?
Note the Device ID (and MAC address if shown) displayed in IBO Player on your TV, then visit the activation portal from a phone or computer. Enter your device details and Neo4K credentials, then return to your TV and refresh the app.
Can I use M3U playlists instead of Xtream Codes?
Yes, both IPTV Smarters Player and IBO Player support M3U playlist URLs in addition to Xtream Codes API login. Use whichever login method is provided in your Neo4K welcome email for the best experience.
Why is my TV buffering or stuttering?
Use Ethernet connection if possible, or 5 GHz Wi-Fi positioned near the router. Set DNS to 8.8.8.8 or 1.1.1.1 in TV settings, disable heavy picture processing modes, and close other streaming apps that may be running in the background.